Warner’s Decking, Inc. History
Warner's Decking, Inc. was established in 1988 and formed a corporation in 2004. The principal owner, Chris Warner, has been in the construction industry since 1986. He worked for companies framing and installing woodwork in custom homes. Since then, he has also built many custom homes in Plainfield and surrounding areas. His past projects include custom decks, interior home trim, kitchen and basement remodeling, along with full house remodeling. We are incredibly proud to be serving our 33rd Year in business and have had zero BBB complaints. Because of Chris’ passion and sheer dedication to his business and his customers, Warner’s Decking has won the Prestigious, Customer Service, "Stigler" Award in the United States, multiple years, directly from Trex!
Our goal when starting our business was to provide the highest quality construction, along with the best customer service in the industry. We believe customer service is the most important and a rare commodity in today’s marketplace.
We are licensed, bonded and insured. We provide a free in-house deck design service at your home and will help you decide how to get the best project for your budget. In the design process, we will ask you many questions regarding your project and how you will use your space. We are available to answer any questions or concerns you may have, before, during and after your project is complete. If you prefer us to go back to the office and do a few designs, there would be a small deposit required for this service. Being a relatively small company, Chris is very “hands-on,” and oversees all the projects from start to finish. He believes in quality and perfection. He will do a final walk-through of all projects, to make certain they measure up to his standards, which is very high! Our skilled, long time employees also offer a high degree of customer service, satisfaction, and loyalty. According to the people who have used our company, we have succeeded in making our customers feel like real customers. We strive to bring you the latest, innovative designs and products available. We fully stand behind our slogan, "Our Quality Will Exceed Your Expectations!"
What We Specialize in
Our specialty is earning your complete satisfaction! We strive in making your deck or interior project, an integral part of your living space. We have built over 4,000 decks, from treated, cedar, redwood, composite and IPE, with roofs, pergolas, screen rooms, built-in grills and outdoor kitchens. We also offer interior remodeling, including full house remodeling, to finished basements and kitchens. We have the personnel, knowledge, and experience to do most anything you can dream up! If you dream it, we can build it!
What sets us aside from the rest? We have a phenomenal "TEAM" of employees, including an office manager and her assistant who will answer all your calls and questions; a sales team that will help design your dream project; a project manager, who will overlook your project; and construction crews, who will build with superior quality craftsmanship! We use year-round company-employed carpenters on most all of our jobs. There is always a “lead carpenter” on site who is in charge of the crew and can answer questions about your project. Our project manager will check in almost every day to ensure quality and keep open communication between him and his team. We only sub-contract crews if the work is not in our carpentry field.
Like mentioned above, customer service is essential to running a great business. After all, if there are no customers, there is no business, so why not treat every customer like they're the only one? That's our line of thinking! Our goal is to make sure every project is perfect, and is exactly how the customer wants it! We do this by keeping is contact with the customer from beginning to end. It all starts with a phone call to set up your estimate appointment, and ends with a final walk-through with Chris to make sure everything is perfect and you're completely satisfied. We want you to feel that we appreciate your business and you're not just a number on a spreadsheet.
Warner's Decking, inc was awarded "Excellant Customer Service 2018 Central Region" by Trex. We're very honored to hold this award and all it stands for. We couldn't have done it without our amazing "TEAM"!
Warner’s Decking, Inc is proud to be a member of the following organizations:
- NADRA – North American Deck and Railing Association
- BBB – A+ rating
- Trex Pro Platinum/Elite Contractor
- Certified PierTech Helical Installer & Analyzer
- Angie's List - Super Service Award
- Naperville Magazine - Best of Naperville
- Best of Houzz
- Remodeling Magazine - Top 550 Remodelers